Shipping policy

We aim to get your order to you as quickly and smoothly as possible.

Processing Time

Orders are usually processed within 1–7 business days for local or nearby areas, while international orders may take slightly longer depending on the supplier and logistics provider. Processing times can vary based on order volume, warehouse location, and the shipping/logistics company handling your order.

Shipping Time

Once your order has been shipped, delivery typically takes 7–21 business days, depending on your location and the carrier used. Most orders arrive sooner, but these timeframes are estimates and may be affected by customs, courier delays, or peak seasonal demand.

Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email with tracking information so you can follow your parcel’s journey.

Shipping Delays

Occasionally, delays may occur due to customs inspections, weather conditions, public holidays, or carrier-related issues. While these situations are outside our control, we’ll always do our best to keep you updated and assist where possible.

Incorrect Address

Please ensure all shipping details are correct at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Lost or Missing Packages

If your order has not arrived within the estimated delivery time, please contact us. We will work with the shipping carrier to investigate and help resolve the issue as quickly as possible.

Contact Us

If you have any questions about your order or shipment, feel free to reach out — we’re always here to help.